TOKYO BEAUTY STORE

Return & Exchange

Returns and exchanges are only allowed if the item delivered is different from the item which was ordered, or if the item is damaged.
Returns and exchanges are accepted within 8 days of delivery of the purchased items.
Please contact us via the contact form on the website within 8 days of receiving the item.
Please note that we will not provide a refund if an item has been shipped back to us without contacting us.

[Non-returnable/Non-exchangeable Items]

(1) Items which have been opened or used.
(2) Items returned due to the customer's personal reasons.
(3) More than 8 days have passed since delivery of the item.
(4) Our company was not contacted in advance.

*Refunds may require up 2 months. Refunds will be paid to your credit/debit card or payment account.

Payment Method

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